Frequently Asked Questions
Booking & Payments
What does Business-Class.com offer?
Business-Class.com is a luxury travel booking service that offers discounted first and business class airfare, as well as luxury hotel and car rental reservations.
How do I book a flight through Business-Class.com?
You can book a flight by visiting our website at business-class.com and using our flight search tool. Alternatively, you can contact our sales team for personalized assistance. When you book with Business-Class.com, you will be assigned a dedicated travel agent to ensure a seamless booking experience.
How can I pay for my booking?
We accept payment via credit or debit card, bank transfer, or Affirm (with flexible payment plans). We also support multiple currencies to accommodate global customers.
What happens if I need to change or cancel my booking?
Our cancellation and change policies vary depending on the airline and other travel suppliers. For details, please refer to the terms and conditions of your booking, or contact our customer service team for assistance. We offer flexible change options for certain bookings.
Does Business-Class.com offer travel insurance?
Yes, we offer Ticket Protection, which provides refunds and flexible changes for certain disruptions, such as medical emergencies or travel delays. Ticket Protection also includes compensation for mishandled baggage. Please note, Ticket Protection is not insurance, but travel insurance can be arranged upon request.
Can I book a flight for someone else?
Yes, you can book a flight for someone else using your payment method. You will need to provide the passenger’s full name, contact details, and any special requests they may have during the booking process.
Can I hold my booking before paying?
Depending on the airline and availability, some bookings may be placed on hold for a short period.
Please contact our team for more information on holding a booking.
Please contact our team for more information on holding a booking.
Are my payments secure on this site?
Yes, all payments are protected with industry-standard encryption, and we work with trusted partners like Stripe, Affirm, and Apple Pay for secure transactions.
Can I use more than one payment method for a single booking?
Currently, we only support one payment method per booking. Choose the method that suits you best during checkout.
Why don't I see all payment methods at checkout?
Available payment options are displayed based on your location, currency, and device to ensure compatibility and security.
How do I use cryptocurrency to book my flight?
Simply select the cryptocurrency option at checkout. We accept Bitcoin, Ethereum, and USD Coin through Stripe, and the amount will be converted to USD for your convenience.
Can I use reward points to pay for my flight?
If you are eligible, you can use your credit card's reward points to pay for your flight. This option will appear at checkout if available.
How do I contact customer support for payment issues?
You can reach our customer support team 24/7 via the contact information on our website or by calling our customer support number listed in the footer.
What if I need to change or cancel my booking?
Please contact our customer support team for assistance. Cancellation and change policies may vary based on the airline and fare type you selected.
Is my personal information safe when making a payment?
Yes, we prioritize your security with SSL encryption, PCI DSS compliance, and trusted payment processing partners.
Which points programs do you support?
We accept points from U.S.-issued cards with American Express Membership Rewards, Chase Ultimate Rewards, and Capital One Miles. Your concierge will confirm eligibility based on your specific card.
How much are my points worth?
Points are redeemed at a fixed rate of 1 point = $0.009. For example, 100,000 points = $900 off your booking.
Are there minimum or maximum transfer amounts?
Yes, each program has set thresholds:
- AMEX: 90,000 – 500,000 points
- Chase: 90,000 – 250,000 points
- Capital One: 90,000 – 155,000 points
Is Pay with Points available to all customers?
This service is currently available only to customers using U.S.-issued credit cards. Non-U.S. cards are not eligible at this time.
Do I need to transfer the points myself?
No. Once you've confirmed you'd like to pay with points, your travel concierge will handle the process and provide any required instructions.
Is this affiliated with my credit card provider?
No. "Pay with Points" is an independent service offered by our agency. It is not affiliated with or endorsed by American Express, Chase, or Capital One. All transfers are voluntary and final.
Which credit cards do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Both credit and debit cards work seamlessly for flight bookings.
Is it safe to enter my credit card information online?
Yes. Our platform uses SSL encryption, secure payment gateways, and 3D Secure authentication to protect your details. Your information is never stored after the transaction is completed.
Can I use an international credit card?
Yes, we accept cards issued by banks worldwide, as long as your card is enabled for international online purchases.
What is 3D Secure and how does it work?
3D Secure adds an extra layer of protection to online card payments. You may be asked to confirm the purchase with a code, Face ID, fingerprint, or app prompt to help prevent fraud.
Do you charge extra fees for credit card payments?
No, we don't add extra fees for using a credit card. The price you see is the price you pay—regardless of the card you choose.
Can I use Google Pay or Apple Pay for my flight booking?
Yes, absolutely! Both Google Pay and Apple Pay are accepted sitewide for all flight bookings. They work with most major credit and debit cards stored in your mobile wallet, making it easy to book flights using your preferred payment method.
Is mobile payment secure for booking flights?
Mobile payments are among the most secure payment methods available. Both Google Pay and Apple Pay use tokenization, which means your actual card number is never shared with the merchant. Each transaction requires biometric authentication or your device PIN, adding an extra security layer that traditional card payments don't offer.
Do I need a specific type of phone to use mobile payments?
Google Pay works on Android devices running Android 5.0+ with NFC capability and is also available through web browsers. Apple Pay requires an iPhone 6 or later, iPad Air 2 or later, or a Mac with Touch ID. Both services can be used for online purchases regardless of NFC availability.
What if I need to make changes to my booking paid with mobile payment?
Changes to your flight booking follow the same airline policies regardless of payment method. If refunds are necessary, they'll be processed back to the original card stored in your mobile wallet, just like any other card transaction.
Are there any fees for using Google Pay or Apple Pay?
Neither Google Pay nor Apple Pay charges fees for making purchases. You'll pay the same price whether you use mobile payment or enter your card details manually – mobile payment simply makes the process faster and more secure.
Can I use buy now, pay later for any business class flight?
Affirm's availability depends on the specific airline or booking platform you are using. Look for Affirm as a payment option during the checkout process. Not all airlines or travel sites may partner with Affirm.
Is there interest when paying for flights with Affirm?
Interest rates can vary depending on the travel provider and your creditworthiness. However, Affirm is transparent about this. You'll always see the full terms of the loan, including any interest charges, before you finalize your booking. Some promotional offers might even include 0% APR financing.
Will using Affirm affect my credit score when booking flights?
Checking your eligibility for Affirm won't impact your credit score. If you proceed with a payment plan, Affirm may report your loan and payment history to credit bureaus, which could positively or negatively affect your score over time depending on your repayment behavior.
What happens if my flight gets canceled or I need to change it?
If your business class flight is canceled or you need to make changes, you'll typically work directly with the airline or booking platform according to their policies. Any refunds or adjustments will then be processed, and Affirm will adjust your loan balance accordingly.
Are there any fees associated with using Affirm for flights?
Affirm is committed to transparency, so they don't charge extra fees. You'll see the interest (if any) clearly outlined in your payment plan. However, it's always a good idea to review the specific terms provided by Affirm during the checkout process.
Is Pay by Bank available for all customers?
Currently, Pay by Bank is only available for customers with UK bank accounts and when paying in GBP currency. If you don't see this option at checkout, your selected currency may not be GBP, or your bank may not yet support Open Banking.
Why should I use Pay by Bank?
Pay by Bank offers enhanced security as payments are authorized directly through your banking app using your bank's security measures. It also provides instant confirmation of your booking and eliminates the need to enter card details online.
Who processes my Pay by Bank payment?
We use Yapily, a trusted Open Banking technology provider, to securely connect our platform to your bank. All transactions are processed directly through your bank's systems with the highest security standards.
Can I get a refund if I pay with Pay by Bank?
Yes, if a refund is necessary, we can process it directly back to your bank account. Since Pay by Bank uses direct bank transfers, refunds are typically faster and more secure than with traditional payment methods.
Can I pay with crypto for my booking?
Yes, US-based customers can pay with stablecoins (USDC or USDP) on Ethereum, Solana, or Polygon networks. Transaction limits are $10,000 per transaction. The payment process is handled securely through Stripe, with all payments settling to us in USD.
Which cryptocurrencies do you accept?
We currently accept stablecoin payments using USDC on Ethereum, Solana, and Polygon networks, as well as USDP on Ethereum and Solana. We do not accept volatile cryptocurrencies like Bitcoin or Ethereum itself.
Is crypto payment available for international customers?
While customers worldwide can use most payment methods on our platform, crypto payments through Stripe are currently only available to customers with US-based wallets due to regulatory requirements.
What if I need a refund for a crypto payment?
If a refund is necessary, we process it through Stripe's standard refund flow. The refund will be issued back to your original wallet in the same stablecoin you used for payment.
What kind of flights can I look for?
At Business-Class.com, we offer a wide range of flight options including one-way, round-trip, multi-city, and open-jaw flights to numerous global destinations. Our most popular routes include flights between the US and cities in Europe, as well as the US and Australia. We also specialize in flights from the US to the Middle East, the Indian Subcontinent, and beyond.
What is the baggage allowance for business class flights?
Baggage allowance for business class flights varies by airline and route. Generally, business class passengers are allowed more baggage than economy travelers. For specific baggage details, please check with the airline or contact us for personalized information.
What day is the cheapest to fly business class?
Generally, mid-week flights (Tuesdays and Wednesdays) tend to offer the best deals for business class, as demand is lower. However, pricing can fluctuate depending on the route, season, and airline. Contact our agents for help in finding the most cost-effective travel dates.
Do business class seats get cheaper closer to departure?
Business class fares usually don’t decrease as departure dates approach; in fact, they tend to increase due to limited availability. Booking early is often the best strategy, but last-minute deals may occasionally be available. Our travel experts can assist with finding the best pricing.
Do you offer one-way tickets?
Yes, we offer one-way tickets in business and first class to various global destinations. Our agents can assist you in finding the best pricing and available options for one-way flights.
Can I change my destination after booking?
Changes to your destination are possible depending on the airline’s policy, but they may incur additional fees. Contact our customer service team for assistance with any changes.
Why should I fly in business or first class and what is included?
Flying business or first class provides access to several premium services and amenities, including:
- Comfortable, spacious seating with extra legroom
- Access to exclusive airport lounges
- Priority check-in and boarding
- Complimentary beverages and gourmet meals
- Enhanced in-flight entertainment and travel kits
- Guaranteed overhead storage space
Why should I book my flight with Business-Class.com?
When you book with Business-Class.com, you can save up to 60% on first-class flights to various global destinations. Our dedicated travel specialists work directly with airlines to secure exclusive discounts. We ensure a smooth booking process, 24/7 live service, and personalized assistance from start to finish.
Is business class worth it?
Yes, business class is worth the investment. It makes long-haul flights more comfortable and productive, offering more room to sleep and relax. You'll enjoy premium services like airport lounge access, priority boarding, complimentary food and beverages, and an overall enhanced travel experience. With our support, you’ll benefit from unmatched comfort and convenience throughout your journey.
Is there a difference between business and first class?
Yes, first class typically offers more exclusive and luxurious amenities than business class, including larger suites, higher levels of privacy, and better meal and service options. Business class, however, still provides an elevated level of comfort compared to economy. Note that on domestic U.S. flights, "First Class" is typically similar to international business class in terms of service and comfort.
Do you offer private jet bookings?
While we specialize in discounted first and business class flights, we do not currently offer private jet bookings. However, we can assist in arranging flights on high-end commercial services.
Are meals included on business class flights?
Yes, business class flights typically include gourmet meals and beverages, with offerings varying by airline. Special dietary requests can often be accommodated, so be sure to inform us when booking.
What are the best airlines for business class travel?
Several airlines are known for providing exceptional business class services:
- Singapore Airlines (Skytrax 5-Star): Renowned for service, spacious seating, and gourmet dining.
- British Airways (Skytrax 4-Star): Offers fully flat beds and premium lounges.
- Emirates (Skytrax 4-Star): Known for luxurious cabins and onboard lounges.
- Delta Air Lines (Skytrax 4-Star): Features fully flat beds, personalized service, and premium lounges.
- Qatar Airways (Skytrax 5-Star): Offers Qsuite, fully enclosed suites, and top-tier service.
- United Airlines (Skytrax 3-Star): Features fully flat seats, luxury bedding, and premium dining.
- Turkish Airlines (Skytrax 4-Star): Famous for spacious seats, Turkish cuisine, and in-flight entertainment.
Which airline's business class is the cheapest?
Prices for business class vary depending on the route, demand, and time of booking. Contact us for specific pricing on your route.
How can I contact Business-Class.com?
Business-Class.com offers luxury travel booking support around the clock, through multiple dedicated channels worldwide:
Phone Support (Available 24/7)
USA
Sales Department: +18883157838
Customer Service: +18778529150
Concierge Department: +18886838737
International
Italy: +393510611921
France: +33632682400
United Kingdom: +442080732302
Germany: +4971134206905
Email
General Inquiries: info@business-class.com
Our dedicated travel specialists are available 24/7 to assist with bookings, answer questions about our luxury travel services, and ensure a smooth experience from start to finish. When you book with us, you'll be assigned a personal travel agent throughout your journey. For the fastest service on flight bookings, special requests, or urgent matters, we recommend calling one of our phone lines.
What if I have special requests or requirements for my flight or hotel booking?
You can make special requests, such as meal preferences, seat selection, or accessibility needs, during the booking process. We will do our best to accommodate your needs and ensure a smooth experience.
Can I speak to a travel expert outside of business hours?
Yes! We offer 24/7 customer support, and you can contact a travel expert at any time through our phone line or email.
Do you work with all airlines?
We partner with major international airlines, including both full-service carriers and some premium regional airlines. If you are looking for a specific airline, please contact our team for details.
Can I upgrade from economy to business class?
Unfortunately, upgrades from economy to business class are not always available. Availability depends on factors such as airline policies, seat availability, and booking class. We recommend booking a business class ticket directly for the best experience. If you have any questions or would like assistance with booking, please feel free to contact us.
How can I find affordable business class flights?
While business class tends to be more expensive than economy, there are strategies for finding cheaper fares:
- Book in advance to secure better rates.
- Be flexible with your travel dates.
- Take advantage of exclusive "unpublished" deals by contacting us directly.
Do I earn frequent flyer miles on discounted business class bookings?
Yes, you can earn frequent flyer miles on most discounted business class bookings, though the specific terms depend on the airline. Check with your agent for details regarding mile accrual on discounted fares.
Are there any blackout dates for using discounts?
Some airlines may have blackout dates for discounted fares, typically around peak travel seasons. Please reach out to our customer service team to check for any restrictions before booking.
Can I combine discounts with frequent flyer miles or rewards points?
Yes, you can use your credit card points to obtain additional discounts on your booking. However, applying airline frequent flyer miles is only possible in very rare cases and depends on the airline's specific policies. For more details, please contact our customer service team for personalized assistance.